However, the solution to one GoDaddy customer's log-in and upload problems was to use the main part of the domain name in here - for example, if the domain name is use mygreatsite in the Directory field. By leaving it blank, the files will be uploaded to the base level of the server.
Directory: According to GoDaddy's Help Center articles, this field should be left blank. GoDaddy suggest that you use a port number of 21, so try using 21 in the Port field if you have problems connecting. Port: This should work fine if you leave it blank. Server: This is where you need to enter your "domain name" (ie, GoDaddy may have given you an FTP server address in the form of a set of numbers - if you can't upload using that address in the Server field, try using your domain name instead. In the screenshot below, you can see Freeway's FTP Upload dialog - so we can explain what needs to be used in each field. In the GoDaddy FTP video they state that you need to have three pieces of information to hand - the "domain name", your "user name" and your "password". Because each host uses slightly different naming conventions for each of the steps required to log on successfully to sites hosted on their servers, we will explain what you need to enter for GoDaddy uploads.
The video shows how to upload using FileZilla - but there is no reason why you can't use Freeway to upload the files without leaving the application. See their Help Center page at for more details or contact GoDaddy Support.
The video states that when you enter your domain name in a browser, you should see a page with "This Web site is coming soon" heading at the top - if you don't see that, you will need to update your domain name's nameservers. GoDaddy offer a page on the Help Center section of their website at which has a link to a video giving instructions on setting up the server so it is ready to upload files to.
This is not a Freeway issue - as most GoDaddy customers upload successfully - so it may be related to a lack of information or misunderstandings with GoDaddy's documentation sent out to new customers. Freeway's upload function will work with all hosts that offer FTP uploads - but here in Software Support we receive more queries on uploading to GoDaddy-hosted sites than any other. If you are experiencing problems with a form created using the PHP Feedback Form Action, see the article at (Common problems #4). Connecting and FTP Uploading to Sites Hosted by GoDaddy 15th of January, 2013 This article covers FTP connection problems with sites hosted on GoDaddy servers.